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Invalid Account And Branch Combination Error When Tried To Create New Internal Payee (Doc ID 2711757.1)

Last updated on SEPTEMBER 23, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When trying to add new payee(internal),new payee doesn't gets created.
Invalid account and branch combination error message in response.

EXPECTED BEHAVIOR
-----------------------
New internal payee should be created.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX application as Retail user
2. Navigate to Payments -> Setups -> Manage Payees & Billers and click on Add New Payee
3. Click on Internal,provide all the details and click on Add button.
4. Payee is not created and gives Invalid account and branch combination error message in response.


Cause

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In this Document
Symptoms
Cause
Solution
References


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