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LSR_WAIVE Transaction Not Available For Lease Products (Doc ID 2712917.1)

Last updated on SEPTEMBER 23, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Loans and Line of credit have ADV_WAIVE transaction to waive the residual balance after customer payments to settle the loan. Lease products does not have such facility to waive the residual balance. LSR_WAIVE, LSR_ADJ_PLUS and LSR_ADJ_MINUS transactions can be maintained as manual transaction. Consider the situation where their is a WAIVE THRESHOLD is set for $25; Account LSR was $25,000 and customer has made the payments and outstanding balance is $30 now. System should have a facility to adjust-minus or waive $5 of LSR after considering the threshold $25. So that account can get into TIP/PAIDOFF status. There are no other balances remaining on the account.


EXPECTED BEHAVIOR
-----------------------
LSR_WAIVE , LSR_ADJ_PLUS and LSR_ADJ_MINUS transactions should be available for manual posting

STEPS
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The issue can be reproduced at will with the following steps:

1. Goto Customer service --> Maintenance Transaction tab.

2. Press Add button and try selecting "ADJUSTMENT TO DEPRECIATION - ADD" from the list

3. Verify the transaction is available and the parameters are available for posting


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Bank unable to adjust the Lease receivables and close the loan

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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