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For Mobile Device, Corporate Checker Is Not Able To View "Completion" And "Approved" Status Detail On "Transaction Journey" (Doc ID 2713461.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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For mobile device, corporate checker is not able to view remarks for "Completion" and "Approved" status on "Transaction Journey".

EXPECTED BEHAVIOR
----------------------------------
For mobile device, corporate checker should able to view remarks for "Completion" and "Approved" status on "Transaction Journey".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with corporate checker.
2. Navigate to "My Approved List" from dashboard.
3. Click on approved transaction link

BUSINESS IMPACT
---------------------------
The issue has the following business impact:
Due to this issue, remarks are not available for "Completion" and "Approved" status on "Transaction Journey".

Changes

 No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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