Email alerts to other customers having user list with same name
(Doc ID 2713936.1)
Last updated on SEPTEMBER 29, 2020
Applies to:
Oracle FLEXCUBE Direct Banking - Version DB 12.0.3 to DB 12.0.3 [Release DB 12]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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user list is created with same name by different customers, emails are send to the users of other customer also.
EXPECTED BEHAVIOR
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user list is created with same name by different customers, emails must be sent only to users which belong to the customer, for which the transactions is done.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create user list with same name for more than one customer.
2. Assign the user list while creating the Mandate rules for transactions.
3. Perform the transaction for a user and check which all users receive email alerts.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users of other customer also receive email alerts.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |