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"Access Denied. Sorry, You Are Not Authorized To Access This Page." Error Displayed While Selecting File Upload Option For ATM/Branch Maintenance. (Doc ID 2714323.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ATM/Branch Maintenance file upload not working

ERROR
-----------------------
Access Denied. Sorry, You are not authorized to access this page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Admin user.
2. Navigate to "Configuration-.ATM/Branch Maintenance"
3. Select Branch Button
4. Select Radio Button "Multiple Branches via file upload"
5. Access Denied message is shown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, use not able to upload ATM/Branch detail through file.

Changes

No changes in the environment, product, account or hardware triggers this problem. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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