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E-statement Subscription Option Is Not Available For Term Deposit In Mobile Application (Doc ID 2714349.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
E-statement subscription option is not available for Term Deposit in Mobile Application. Hence, unable to subscribe E-Statement for Term deposit.


EXPECTED BEHAVIOR
-----------------------
Mobile application should show the subscribe option to subscription.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into application with retail user.
2. Togglemenu -> Accounts -> Term Deposits ->View Statement.
3. Select an account and click on ok.
4. E-Statment option is not listing on click of 3 dots in mobile. Please refer screenshots


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see option to subscribe E-statement.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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