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For OBDX Self Registration, On Click Of Registration Link Sent On Email, Login Page Remains In Loading State. (Doc ID 2714356.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When a user self register to OBDX application with his details, link sent to user mail. On click of link, page keeps on loading state.

ERROR
-----------------------
Login page keeps on loading state.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on the toggle menu on OBDX home page.
2. Click on Register under the toggle menu.
3. Email is sent to user for login details.
4. On click of email, page keeps on loading state.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot self register to the application.

Changes

 No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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