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E-Statement Subscription Is Failing with Error - "Minimum number of Signatories 1 not maintained as signature is not maintained for the account.". (Doc ID 2714960.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.2 to DB 12.0.2 [Release DB 12]
Information in this document applies to any platform.

Symptoms

Host/ Core Banking System - FCUBS (Flexcube Universal Banking)

When attempting to subscribe for E-statement from FCDB (Flexcube Direct Banking), the following error is returned from FCUBS:

ERROR
-----------------------
Minimum number of Signatories 1 not maintained as signature is not maintained for the account.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into FCDB application.
2. Navigate to Customer Services -> E-statement Subscription / Unsubscription

Cause

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In this Document
Symptoms
Cause
Solution
References


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