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Unable to authorize the collateral maintenance - ST-UMRL1 (Doc ID 2715089.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

 : 3.4 version, Production Support-CET

When attempting to authorize the collateral maintenance
the following error occurs.

ERROR
-----------------------
ST-UMRL1 - Failed to update maintenance master record log


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Take a collateral maintenance to be updated.
2. Ensure mismatch in the sequence number between master and record log table.
3. Ensure mismatch in the authorization status of the log table.
4. Try to authorize the collateral maintenance.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to authorize the collateral and customer assets may fall short.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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