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Flexcube Jobs Not Running (Doc ID 2715771.1)

Last updated on OCTOBER 01, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Flexcube Jobs Not Running

FLEXCUBE quartz job going down after EOD and the jobs fail to start when resumed from the job browser screen.
 

EXPECTED BEHAVIOR
-----------------------
Jobs are expected to run based on the next fire time updated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Launch SMSJOBBR screen.

2. Select the required jobs and resume the jobs.

3. Check if next fire time is getting updated correctly.

4. Run EOC.

5. Check the job status.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, all quartz jobs are stopped in production and critical incoming/ outgoing payments processing has been impacted.

Cause

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In this Document
Symptoms
Cause
Solution


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