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Error "Http 404 Not Found" Is Displayed When User Clicks On "Request Statement" Option For Loan Module. (Doc ID 2716103.1)

Last updated on OCTOBER 01, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

"Request Statement" in loan view statement is not working.

ERROR
-----------------------
HTTP 404 Not Found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Retail/Corp user,
2. Navigate to "Accounts->Loan & Finances->View Statement"
3. Select loan account from drop down.
4. Click on "Request Statement"
5. Select "From Date" & 'To Date"
6. Click on "Request" button.
7. On Review Screen, click on "Confirm" button.
8. Error "HTTP 404 Not Found" is observed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user not able to request loan statement for selected period.

Changes

No changes in the environment, product, account or hardware triggers this problem. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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