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Unable To Send Host Notification To The Customer (Doc ID 2716974.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms


User are not able receive host notifications like Account balance and cash deposits. the following error occurs.

ERROR
-----------------------
Exception occurred in OBDx logs


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Subscribe host notification alerts.
2. Do bill payment or cash deposit for which alert is subscribed.
3. User is not able to receive it.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not able to receive the host notifcations.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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