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Application Information Is Not Displayed On Click Of About Menu (Doc ID 2717004.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms


When attempting to click on About in toggle menu,
the following error occurs.

ERROR
-----------------------
Error: /index./framework/json/about.json?bust=1596262210852 HTTP status: 404
  at XMLHttpRequest.s.onreadystatechange (require-config.07f36f9022f72d82.js:388)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to obdx home page.
2. Click on toggle menu and then click on about.
3. Check error on browser's console.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to see the about screen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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