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Authenticator Application Does Not Display Proper Error (Doc ID 2717008.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
In case of any error, authenticator app displays blank message in popup window.

EXPECTED BEHAVIOR
-----------------------
In case of any error, authenticator app must display error message in popup window.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install the authenticator app in device and register one user.
2. Again try to register another user.
3. At time of registering second user, it displays blank popup message.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot are not sure the what type of error occurred.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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