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Savings, Current And Loan Application Saving In Head Office Branch instead of Customer Home Branch (Doc ID 2717016.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
In origination module, account is getting created in home branch when existing customer is trying to open it.

EXPECTED BEHAVIOR
-----------------------
If existing customer tries to open account in origination module, the account should get created in customer's branch.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to origination for opening account.
2. Login with existing user.
3. Open an account and verify the soap request response.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users account is getting opened in home branch instead of customer's branch.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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