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User log-in being allowed for Accounts in " CLOSED " status at host (Doc ID 2717623.1)

Last updated on JULY 26, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Application allows user to self-onboard with the customer id marked as closed in FCUBS system.

EXPECTED BEHAVIOR
-----------------------
Application should not allow the closed customer account to login.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Note the customerid from host side - with the closed status
2. Open the OBDX application
3. Try to login with the closed account.



Changes

 There are no changes in the environment,product,account and hardware that trigger the problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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