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General Feedback For Retail User In Feedback Analytics Gives System Cannot Process Request Currently Error. (Doc ID 2717845.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on submit in general feedback screen,
the following error occurs.

ERROR
-----------------------
System cannot process request currently. Please try later


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to obdx application as superadmin.
2. Click on toggle menu and navigate to Administrator Dashboard > Control & Monitoring > Feedback Analytics.
3. Select General Feedback.
4.Select values from dropdown.
5.System cannot process request currently. Please try later error occurs.

Cause

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In this Document
Symptoms
Cause
Solution


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