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OTHER DUE In The Summary Not Considering The PAYMENT Made Towards TAX Txn Code (Doc ID 2718322.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.8.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
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OTHER DUE in the summary not considering the PAYMENT made towards TAX txn code

SALES TAX description has been assigned to TAX balance type txn code (TXN_TYPE_CD).

After billing, Sales Tax was assessed on the account. Customer made payment for Billed Amount + Sales Tax. The payment allocation satisfied the SALES TAX amount and the BALANCE also show satisfied amount. the OTHER DUE in the Summary screen is not considering the SALES TAX being PAID.

EXPECTED BEHAVIOR
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Sales Tax paid should be consider in the summary screen also.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have the sales tax paid reflected in the account summary screen.

Cause

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In this Document
Symptoms
Cause
Solution


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