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WAIVE FLC Is Showing An ERROR When Txn Is Posted, But The Amount Gets Posted (Doc ID 2718378.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.8.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
WAIVE Fee Late Charge is showing an ERROR when transaction is posted, but the amount gets posted.

When the user posts WAIVE LATE CHARGE transaction user getting an error indicating "Error while generating Statement". Screenshot and log attached. Seems this error occurs when MAKER CHECKER CRITERIA for WAIVE_FLC is setup.

EXPECTED BEHAVIOR
-----------------------
Waive FLC transaction should not display the error message "Error while generating statement" message. while posting the transaction.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create or select an account in the customer service screen.
2. Open the maintenance tab, and post the Waive Late Charge Monetary transaction
3. Verify the transaction is getting posted with the error message "Error while generating statement" message. while posting the transaction.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot post Waive Late Fee Charge Transactions.

Cause

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In this Document
Symptoms
Cause
Solution


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