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Transaction Alert for Domestic Transfer Does not contain Host Reference Number (Doc ID 2718620.1)

Last updated on OCTOBER 09, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Host reference number is send to customer for Transaction alert generated for Domestic Transfer


OBDX is not sending host reference number to the customer for Domestic Transfer/Adhoc Domestic Transfer.



EXPECTED BEHAVIOR
-----------------------
Reference number should be sent to the customer initiating the transaction via EMAIL, SMS, PUSH NOTIFICATION, SECURE MAILBOX

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX application as a Retail user
2. Go to Toggle menu >Payments >Adhoc Transfer
3. Select Account type as ‘Domestic’.
4. Input Account Number, account name and amount
5. Input all mandatory details.
6. Click on Pay
7. Click on CONFIRM

Verify Email Alert received.
Verify SMS Alert received

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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