CSDINSTR Memo Set As Both But Not Triggering For Authorisation (Doc ID 2719479.1)

Last updated on NOVEMBER 02, 2020

Applies to:

Symptoms

On : 12.3 version, Implementation Support

ACTUAL BEHAVIOR
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In CSDINSTR screen , memo set as Both but not triggering for authorization

EXPECTED BEHAVIOR
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When setting memo with display type 'Both' and 'Override', this should trigger an override

STEPS
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The issue can be reproduced at will with the following steps:
1. In CSDINSTR create new memo and set to override
2. Do effected transaction from Screen 1401 and prompted an override message
3. Press Accept and save and routed the transaction for authorization
4.Logged with Authorizer. MEMO changed from override to both
5. Effected transaction from screen 1401 and not generate Override.
6 In Screen 1006 and 1001 and Override message not being generated


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users will unable to view override message from 1006 and 1001 screen.

Changes

Fix provided to the code to consider the instructions with display type as BOTH to be shown as Override.

Cause

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