Add International Beneficiary Transaction Does Not Work After Applying Quarterly PS5 (Doc ID 2719506.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

Add International Beneficiary does not work after applying quarterly PS5

When tried to create International Beneficiary the request fails with error.


ERROR
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System cannot process the request


STEPS
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The issue can be reproduced at will with the following steps:

Step 1: Log in into the OBDX application using Retail user
Step 2: Toggle menu --> Payments -->setups --> Manage Payee --> Click Add New Payee from
Step 3: Click on International Payee Tab
Step 4 : Provide all the details and click on Add button.

Changes

Cause

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