Test Mail For SMTP With TLS Enabled Throws Error
(Doc ID 2720245.1)
Last updated on OCTOBER 21, 2020
Applies to:
Oracle Banking Digital Experience - Version 19.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Test mail for SMTP is not working for Admin user with "host unreachable" error coming.
ERROR
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Exception occurred in validateSmtpServerConnectivity method of class:'com.ofss.digx.app.common.extconnection.service.ExtConnectionUtility'
javax.mail.MessagingException: Could not connect to SMTP host: mds3.ultracrest.com, port: 25;
STEPS
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The issue can be reproduced at will with the following steps:
1. Login into OBDX as an Admin user.
2. Go to System Configurations and click on SMTP.
3. Input all SMTP details and click on "send test mail".
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |