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Error Page While Launching FCDB Application With "ORA-00942: table or view does not exist" and "NullPointerException" Errors in Application Logs (Doc ID 2721135.1)

Last updated on OCTOBER 19, 2020

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms

When attempting to Launch FCDB (Flexcube Direct banking) home page and after clicking Retail/Corporate Login,
the following error occurs.

ERROR
-----------------------
java.lang.NullPointerException
at jsp_servlet.__home._jspService(__home.java:503)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)

java.lang.NullPointerException
at com.iflex.fcat.xjava.jdbc.JDBCEngine.setArguments(JDBCEngine.java:1186)
at com.iflex.fcat.xjava.jdbc.JDBCEngine.executeQuery(JDBCEngine.java:976)
at com.iflex.fcat.xjava.jdbc.JDBCEngine.executeQuery(JDBCEngine.java:864)
at com.iflex.fcat.infra.JFDataMap.getDataMapFrmDB(JFDataMap.java:1125)
at com.iflex.fcat.infra.JFDataMap.getDataMapString(JFDataMap.java:599)

 

java.sql.SQLSyntaxErrorException: ORA-00942: table or view does not exist


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch the FCDB Application and go to Corporate / Retail Login
2. Error Page is noted.


BUSINESS IMPACT
------------------------
The issue has the following business impact:
Due to this issue, users cannot login into FCDB Application.

Changes

A change in the Database Parameter causes this Issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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