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Forex Calculator Doesn't Show "From" And "To" Currency In Currency Dropdown for Vice-Versa Currency Pair Maintain At FCUBS Side. (Doc ID 2721164.1)

Last updated on OCTOBER 20, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
-----------------------------
After maintaining exchange rate for USD to TJS in FCUBS. "TJS" to "USD" currency pair is not available in "From" and "To" currency dropdown.

EXPECTED BEHAVIOR
-----------------------------------
After maintaining exchange rate for USD to TJS in FCUBS. Bank is expecting "TJS" to "USD" currency pair should available in "From" and "To" currency dropdown. Also exchange rate should be displayed in forex calculator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Retail User.
2. Navigate to "Dashboard > My Accounts Widget > Current and Savings Widget > Forex Calculator"
3. Make sure exchange rate is maintain for currency pair "USD" to "TJS"
4. "From" and "To" currency dropdown is not showing "TJS" to "USD"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to view exchanges rate for vice-versa currency pair maintain at FCUBS host.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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