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DD Receipt Transaction Uploaded With Invalid Account Is Not Present In Any Queue (Doc ID 2721193.1)

Last updated on OCTOBER 24, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Exception Queue shows Transaction Repair Queue in PZDIVIEW(View ACH Debit Reciepts). But payment is not present in Transaction Repair Queue. View Queue Action log is empty for the payment.

EXPECTED BEHAVIOR
-----------------------
Payment should be routed to any Exception Queue and View Queue Action must have some rows with data

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload a fresh DD Receipt payment via PMDFLEVP with an invalid debtor account.
2. View the payment in PZDIVIEW

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, DD payment receipt payment is not routed to exception queue correctly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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