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Service Request Widget Displays Random Characters on IE Browser (Doc ID 2721574.1)

Last updated on OCTOBER 21, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to switch between open and closed service request in the Internet Explorer browser 11 ,
the following error occurs.

ERROR
-----------------------
Random characters appears in the widget


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into application
2. Add the service request widget to the dashboard
3. Navigate from open to close service request


Cause

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In this Document
Symptoms
Cause
Solution
References


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