Cr And Dr Not Displayed For Accounting Entries In Term Deposit Statement Downloaded In CSV Format (Doc ID 2722262.1)

Last updated on OCTOBER 23, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR
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The Downloaded Term Deposit statement in CSV format doesn’t show weather it is a ‘ Cr ’ or ‘ Dr ’ entry against each transaction.

EXPECTED BEHAVIOR
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The statement should show CR and DR note in CSV format.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Retail user
2. Toggle menu > Accounts > Term Deposit > View Statement
3. Select Account and click on Proceed
4. Select the View options as Select Date Range ,input date and select All, Click on Apply Filter.
5. Click on Download and select CSV format verify the details


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Accounting entries do not show Cr and Dr in term deposit statement downloaded in CSV format.

Cause

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