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User Unable To View / Edit Or Delete Payee If Swift Code Is Closed Or Not Valid (Doc ID 2722435.1)

Last updated on APRIL 23, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When attempting to Perform International Transfers via template or Delete the template the following error occurs.

ERROR
-----------------------
Unable to verify.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Application as Customer
2. Select Any Payment template/ Favorite who BIC Code is either closed or not valid in Core banking system
3. Try to use the template for Payment or Try to delete the payment template
3. Error is displayed as "Unable to verify"

Changes

 BIC code is expired/ Closed in Core banking system.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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