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If View Account Statement Click Twice No Data Is Shown to the Corp User (Doc ID 2723850.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on view statement twice
the following error occurs.

ERROR
-----------------------
No activity found for the specified period


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1-Login as corporate user.
2-Go to menu current and saving account- view statement (statement is loaded correctly)
3-After clicking again to View statement from the menu the account number and details are not shown


Cause

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In this Document
Symptoms
Cause
Solution
References


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