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System not allowing to Post excess payment if the payment amount is < 1 USD. Through web-service "CustomerPaymentPostingRequest" (Doc ID 2724222.1)

Last updated on APRIL 19, 2021

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

System not allowing to Post excess payment if the payment amount is < 1 USD. Through web-service

EXPECTED BEHAVIOR
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System should allow to Post excess payment if the payment amount is < 1 USD. Through web-service 

STEPS
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The issue can be reproduced at will with the following steps:
1. Send an web service (CustomerPaymentPostingRequest) request for an active loan account to post an excess payment < 1 USD
2. Make sure that master account doesn't have any outstanding balance.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users not able to post excess payment amount < 1 USD through web service.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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