My Oracle Support Banner

Users Unable to Submit Request for E-Statement in 20.1 (Doc ID 2724742.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When user submits request for E-Statement, Application shows error "System
cannot process the request currently. Please try later"

ERROR
-----------------------
System cannot process the request currently. Please try later


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

log in to the application as retail/corporate User--> account
details-->E-statement


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.