Last Name Field Not Validated On Self Registration Screen. (Doc ID 2725196.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Last name field not validated on Self Registration screen with below incorrect error message on screen:
The information you have provided is incorrect. Please check your details.

EXPECTED BEHAVIOR
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Last name field must be validated or error message must be shown that last name is mandatory.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Bank’s Portal Page > Toggle Menu > Register
2. Channel Onboarding >  User Registration screen appears
3. Select Account type as Demand Deposit.
4. Click on continue without entering values in the fields.
Validation pop up appears for mandatory fields
  a) Customer ID, Account Number, First Name, Email- Id , Date of birth fields are shown as mandatory
  b) No Mandatory validation for last Name.
5. Enter the information to all fields which are shown as mandatory to be entered.
6. Check the I agree Terms and Conditions and click on continue.

Cause

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