On Financial Summary Widget, CASA Account Balance Is Getting Doubled in Case of Joint Account.
(Doc ID 2725300.1)
Last updated on JULY 26, 2021
Applies to:
Oracle FLEXCUBE Direct Banking - Version DB 12.0.3 to DB 12.0.3 [Release DB 12]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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On Financial Summary widget, casa account balance is doubled the amount for joint account and both the customer ids are mapped to a single internet banking user id.
EXPECTED BEHAVIOR
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Irrespective of user account relationship ,on financial summary account balance amount should not be doubled.
STEPS
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The issue can be reproduced at will with the following steps:
1.Login with internet banking user who has joint casa account.
2.On Dashboard > Financial Summary Widget > Balance of the account is double the amount.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |