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On Financial Summary Widget, CASA Account Balance Is Getting Doubled in Case of Joint Account. (Doc ID 2725300.1)

Last updated on NOVEMBER 03, 2020

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.3 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
On Financial Summary widget, casa account balance is doubled the amount for joint account and both the customer ids are mapped to a single internet banking user id.

EXPECTED BEHAVIOR
----------------
Irrespective of user account relationship ,on financial summary account balance amount should not be doubled.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login with internet banking user who has joint casa account.
2.On Dashboard > Financial Summary Widget > Balance of the account is double the amount.

Cause

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In this Document
Symptoms
Cause
Solution
References


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