My Oracle Support Banner

"Tenor Days Cannot Be Greater Than 30 If Tenor Years Or Months Is Given" Error Message Throws On New Term Deposit Screen (Doc ID 2725927.1)

Last updated on NOVEMBER 08, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When creating a Term Deposit in OBDX, User is allowed to enter years, months and days, if tenure is selected. However submitting tenure days greater than 30 days and months and/or years also generates an error is Core Banking.

ERROR
-----------------------

The error returned from Core Banking :

IC-MSC015
Tenor days cannot be greater than 30 if tenor years or months is given.

ST-SAVE-004
Failed to Save the Record

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDx with retail user.
2. Toggle Menu -> Accounts -> Term Deposit -> New Deposit.
3. Enter Tenure Years, months and Days should be greater than 30.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit TD request if selected days are greater than 30.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.