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Same ATM transaction is picked in two MT940 messages generated on two consecutive days (Doc ID 2727093.1)

Last updated on JUNE 21, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
MT940 generated for a particular account has transactions which are already included in previous day's statement generated.

EXPECTED BEHAVIOR
-----------------------
Same transaction should not be included in two account statement messages

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Generate MT940 for a particular account for two consecutive days
2. Reconcile both the messages if same transaction is repeating

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users see duplicate amount debited as per the statement message generated

Cause

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In this Document
Symptoms
Cause
Solution
References


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