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Term Deposit creation fails with "Error while inserting into database" in FlexBranch Screen TDAC (Doc ID 2727094.1)

Last updated on JUNE 21, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a new TD account from Flex Branch screen TDAC
the following error occurs.

ERROR
-----------------------
Error while inserting into database

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch TDAC Screen from Flex Branch
2. Create new TD account
3. Save and check if TD is saved successfully

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot book TDs from Branch screen impacting customer requirement

Cause

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In this Document
Symptoms
Cause
Solution
References


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