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In OBDX Login Verification Screen, Enter Key Doesn't Submit the OTP, But Reloads The Page (Doc ID 2727564.1)

Last updated on NOVEMBER 12, 2020

Applies to:

Oracle Banking Digital Experience - Version and later
Information in this document applies to any platform.



User faced an issue while trying to input the OTP as a retail or corporate user.
Enter button doesn't work in the pop up Verification screen.
After pressing Enter key the screen reload and another verification code is received.
So in order to login successfully they need to press the submit button.

Enter button should work in the pop up Verification screen.

The issue can be reproduced at will with the following steps:
1. Enter credentials and login with retail/corporate user
2. After receiving the verification code , type the verification code and press enter.
3. After pressing enter user receive another verification code
3. In order to login successfully user has to press the submit button.


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