On Origination Screen while processing application mother name showing blank even though entered on customer creation using STDCIF (Doc ID 2728145.1)

Last updated on NOVEMBER 15, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Mother Name showing blank even though entered on CIF
While processing cases on LOS (Loan Origination System) mother name is showing blank even though entered on CIF level. For your reference SR 3-23486492981 was logged for residence type and religion.

EXPECTED BEHAVIOR
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Mothers Name to be Populated from STDCIF( if maintained

STEPS
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The issue can be reproduced at will with the following steps:
1. Create customer using STDCIF (Customer Maintenance Screen)
2. Go to Application Processing using ORDMUSTM(Loan Application Processing Screen)
3. Mothers Name is not Populated from STDCIF

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see mother name

Cause

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