Incorrect Redemption Amount Being Sent To Host With Error “Sorry, The Deposit Cannot Be Redeemed At This Time”
(Doc ID 2729471.1)
Last updated on MAY 12, 2022
Applies to:
Oracle Banking Digital Experience - Version 18.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 18.3.0.0.0 version, Implementation Support
When attempting to redeem the amount from Term deposit,
the following error occurs.
ERROR
-----------------------
Sorry, The deposit cannot be redeemed at this time.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX application
2. Navigate to the term deposit - Redemption
3. Enter the required details - click on Redeem and check for the error
Changes
There are no changes in the environment,product,account and hardware that trigger the problem
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |