Incorrect Redemption Amount Being Sent To Host With Error “Sorry, The Deposit Cannot Be Redeemed At This Time”
(Doc ID 2729471.1)
Last updated on JULY 26, 2021
Applies to:
Oracle Banking Digital Experience - Version 18.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 18.3.0.0.0 version, Implementation Support
When attempting to redeem the amount from Term deposit,
the following error occurs.
ERROR
-----------------------
Sorry, The deposit cannot be redeemed at this time.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX application
2. Navigate to the term deposit - Redemption
3. Enter the required details - click on Redeem and check for the error
Changes
There are no changes in the environment,product,account and hardware that trigger the problem
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |