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Rental Charge Adjustment Posting Is Resetting Other Due Amount to 0 (Doc ID 2730069.1)

Last updated on NOVEMBER 26, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.8.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Rental charge adjustment transaction posting is resetting Other Due Amount to 0 .

When Rental Charge Adjustment transaction is posted on the account, the Other Due Amount (in Summary) is getting updated to 0.

EXPECTED BEHAVIOR
-----------------------
System should not makes the Other Due amount to 0 while posting the adjustment to inspection fee on the account.

STEPS
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The issue can be reproduced at will with the following steps:

1. Post any 2, Adjustment Add transactions on the account. Like adding Inspection Fee and Damage Charges.
2. The Adjustment updates the OTHER Due amount in the SUMMARY screen, as expected.
3. Post of Rental Charge on the account. This transaction resets the Other Due Amount in Summary tab to 0.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot post the adjustment to rental charge,inspection fee on the account which makes the Other Due amount to 0.

Cause

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In this Document
Symptoms
Cause
Solution


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