My Oracle Support Banner

OBDX Application Server Node Down with Multiple Threads Waiting Due to Failure of Message Processing by AuditMDB (Doc ID 2730089.1)

Last updated on NOVEMBER 19, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------------
During peak business hours, node 2 of the application was down in cluster arrangement.

EXPECTED BEHAVIOR
-----------------------------
All servers under cluster arrangement should be working without any warning.

STEPS
-----------------------
There are no specific steps as such. This was observed during peak business hours.

BUSINESS IMPACT
-------------------------
The issue has the following business impact:
Due to this issue, users faced slowness and performance was impacted.

Changes

No changes done to the environment/product/hardware causes this issue.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.