My Oracle Support Banner

Favorites Payments Does Not Save Destination Account Details (Doc ID 2730164.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Favorite does not select / display Destination account f on Own Account Transfer

EXPECTED BEHAVIOR
-----------------------
While initiating Transfer via Favorite , All Fields should be displayed / selected on payments screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
---------------------------------------------------
Simulation steps :


1)Login with retail user and initiate self transfer.
2)Once payment is successful , mark Transaction as favorite.
3)Now go to favorite and selected that template again to initiate payment.
4)On payment screen , its not showing earlier selected destination account i.e. Transfer To field.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.