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Bank Details Not Showing On Activity Log For Adhoc Domestic Transfer (Doc ID 2730223.1)

Last updated on NOVEMBER 23, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The bank details for Adhoc payment is not getting displayed which impacts the approval of the transaction under the activity log for corporate users.

The checker cannot see the complete details of transaction in process of authorization. 


EXPECTED BEHAVIOR
-----------------------------
Bank Details must be displayed for Adhoc domestic transfer.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User 1 initiates a domestic transfer using Adhoc payments and submits the request.
2. User 2 received the transaction for approval but unable to see the bank details on screen.
3. Due to the details unavailability, users who have initiated the transaction was unable to verify the details for approving.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Checker cannot see Bank details.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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