Applications are not being Pre-decisioned while processing applications using auto-decision process (Doc ID 2730643.1)

Last updated on NOVEMBER 21, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When an application is processed it is supposed to have a pre-decision of "new-recommend approval" or "new-recommend rejection". All applications are showing as "new-review required"

EXPECTED BEHAVIOR
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System should set the status according to auto-decision

STEPS
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The issue can be reproduced at will with the following steps:
1. Enable the auto-decision in the scoring model and add "new-recommend approval" or "new-recommend rejection"
2. process the application
3. Verify the application status after auto-decision

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, bank unable to process and approve the application

Changes

Cause

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