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On Alternate Login To Show The Message 'Token has Expired' (Doc ID 2730955.1)

Last updated on NOVEMBER 23, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

When attempting to the user attempted alternate login using fingerprint,
the following error occurs.

ERROR
-----------------------
The error message 'Token had expired'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the OBDX application.
2. Click on alternate login using fingerprint.
3. The error message prompted.

Cause

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In this Document
Symptoms
Cause
Solution
References


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