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Transaction Pending Approval Notification Not Send To Approvers In User Group (Doc ID 2731344.1)

Last updated on NOVEMBER 24, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
For TD create, system is unable to send the notification for transaction pending for approvar to users present in usergroup.

EXPECTED BEHAVIOR
-----------------------
For TD create, system must send the notification for transaction pending for approval to the mapped user groups.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login with corporate maker and initiate the term deposit.
2. Complete the initiation process.
3. Verify email/sms alerts for approvar user groups.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, approvars are unable to receive notification for 'transaction pending for approval'

Cause

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In this Document
Symptoms
Cause
Solution
References


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