Loan Originations Mandatory Passport Check
(Doc ID 2731346.1)
Last updated on NOVEMBER 24, 2020
Applies to:
Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]Information in this document applies to any platform.
Symptoms
When attempting to initiate loan originations,
the following error occurs.
ERROR
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System cannot process the request currently. please try later.
STEPS
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The issue can be reproduced at will with the following steps:
1. 2. Initiate loan origination for existing customer.
3. provide the details and ensure that customer's passport details are not maintained in UBS.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to initiate loan origination if their passport details are not maintained in host.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |