My Oracle Support Banner

Page cannot be found - 404 error - OBDX User unable to login (Doc ID 2731379.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

OBDX Users unable to login


ERROR
-------
404 Error, page not found

STEPS
-------
The issue can be reproduced at will with the following steps:
1. Login to OBDx
2. Error: 404- Sorry Page not found


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login to OBDX

Changes

 There were no changes in the environments, products and hardware that trigger the problem.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.