BK Detail Record Is Not Being Populated When The Associate Open BKRP On An Account
(Doc ID 2731560.1)
Last updated on NOVEMBER 26, 2020
Applies to:
Oracle Financial Services Lending and Leasing - Version 14.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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BKRP Detail Record is not being populated when the associate Open BKRP on an account using call activity
EXPECTED BEHAVIOR
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When the bankruptcy condition is placed on an account through call activity, bankruptcy details should get populated
STEPS
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The issue can be reproduced at will with the following steps:
1. Select an account where the applicant has filed a bankruptcy
2. Update the account with bankruptcy details through call activity
3. Check the account for bankruptcy detail
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot validate the account for bankruptcy when the applicant had filed bankruptcy.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |