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BK Detail Record Is Not Being Populated When The Associate Open BKRP On An Account (Doc ID 2731560.1)

Last updated on NOVEMBER 26, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

BKRP Detail Record is not being populated when the associate Open BKRP on an account using call activity

EXPECTED BEHAVIOR
-----------------------

When the bankruptcy condition is placed on an account through call activity, bankruptcy details should get populated

STEPS
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The issue can be reproduced at will with the following steps:
1. Select an account where the applicant has filed a bankruptcy
2. Update the account with bankruptcy details through call activity
3. Check the account for bankruptcy detail

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot validate the account for bankruptcy when the applicant had filed bankruptcy.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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